Answers to the questions we hear most often. If you don’t see what you need here, call us anytime at (469) 617-1006 or email info@execblackcars.com.
What areas does Executive Black Car serve?
We are based in the Dallas-Fort Worth area and provide chauffeured SUV transportation nationwide, covering major airports, business districts, hotels, cruise terminals and resorts across the United States. If you are unsure whether we cover a specific route, call and ask.
What kind of vehicles do you use?
Our fleet is made up of late-model executive SUVs, chosen for cabin comfort, luggage capacity and a discreet, professional appearance. Every vehicle is cleaned and inspected before dispatch.
Is your service available 24/7?
Yes. Reservations and dispatch operate 24 hours a day, seven days a week, because flights land at inconvenient hours and plans change late.
How does pricing work? Are there hidden fees?
Your rate is quoted before you travel and depends on vehicle type, distance and duration. Tolls, parking, airport fees or extended waiting time are disclosed up front rather than added as a surprise afterward. There is no surge pricing.
What happens if my flight is delayed?
We track your flight in real time and adjust your pickup automatically, so a delay does not mean rebooking or an empty curb. You do not need to call us when your flight time changes.
Do you offer hourly or point-to-point service?
Both. Point-to-point pricing applies to a simple A-to-B trip, agreed up front with no meter. Hourly hire places a chauffeur and vehicle at your disposal for a block of time, useful for multi-stop days, roadshows or events.
Can you accommodate groups or extra luggage?
Yes. Tell us your passenger and bag count when you book and we will assign a vehicle with enough room for both, rather than one at the expense of the other.
Do you offer corporate accounts and consolidated billing?
Yes. We handle single executive transfers, multi-vehicle group movements and full-day roadshows, and can consolidate billing across a company or department with a dedicated point of contact.
How do I change or cancel a reservation?
Contact us as early as you can if your plans change and we will adjust the booking. Specific cancellation timing is confirmed when you book, so ask your dispatcher if you need the exact cutoff for your reservation.
Are your chauffeurs licensed and vetted?
Yes. Chauffeurs are professional drivers, not casual contractors. They are trained in service standards, hold the appropriate licensing, and are expected to be punctual, courteous and discreet.
Do you provide transportation for events, weddings or VIP travel?
Yes. We coordinate arrival times with venues for weddings, galas and corporate events, and provide discreet, security-conscious transport for VIP and high-profile travelers on request.
How do I book?
Reserve online in a few minutes through our reservation page, or call (469) 617-1006 to speak with a dispatcher at any hour. You will receive written confirmation of your vehicle and rate before the trip.